Privacy Policy – Younbla

At Younbla, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (www.younbla.com), purchase our fitness apparel, or interact with our customer service. By using our services, you agree to the practices outlined in this policy. We comply with global privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), to ensure your data is handled responsibly.

1. Information We Collect

We only collect personal information that is necessary to provide and improve our services. The types of data we may gather include:

1.1 Information You Provide Voluntarily

  • Contact Details: Name, email address (e.g., [email protected] for communications), phone number (optional, for order updates), and shipping/billing addresses (to deliver products and process payments).
  • Account Information: If you create an account, we store your username, password (encrypted for security), and preferences (e.g., favorite products, size defaults).
  • Purchase & Payment Data: Order history, product selections, payment method details (e.g., credit card numbers—processed via third-party payment providers like PayPal/Stripe; we do not store full payment card information), and transaction amounts.
  • Communication Data: Content of emails, chat messages, or feedback you send to our customer service team (to resolve inquiries and improve support).

1.2 Information Collected Automatically

  • Website Usage Data: IP address, browser type, device information (e.g., smartphone/laptop model), operating system, pages visited, time spent on our site, and referral sources (to optimize website performance and user experience).
  • Cookies & Tracking Technologies: We use cookies (small text files stored on your device) and similar tools (e.g., Google Analytics) to track browsing behavior, remember your preferences (e.g., language, currency), and personalize content. You can disable non-essential cookies via your browser settings, but this may limit some website features.

2. How We Use Your Information

We use your personal data for specific, legitimate purposes that align with our business and your needs:

  • Process & Fulfill Orders: Verify your identity, process payments, ship products to your address, and send order confirmations/tracking updates.
  • Provide Customer Service: Respond to your questions, resolve issues (e.g., returns/exchanges), and follow up on feedback via email or other channels.
  • Improve Our Services: Analyze website usage and purchase trends to enhance product offerings (e.g., designing new fitness apparel styles), optimize website functionality, and refine customer support processes.
  • Personalize Your Experience: Recommend products based on your browsing/purchase history (e.g., “You may also like this leggings”), remember your size preferences, and tailor marketing communications to your interests (if you opt in).
  • Send Marketing Communications: Share updates about new collections, promotions, or fitness tips via email—only if you have explicitly agreed to receive marketing materials. You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails.
  • Ensure Security: Detect and prevent fraud (e.g., unauthorized purchases), protect our website from cyber threats, and comply with legal requirements (e.g., tax and shipping regulations).

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share data only in the following limited circumstances:

  • Third-Party Service Providers: We partner with trusted vendors to help deliver our services, such as:
  • Payment processors (e.g., PayPal, Stripe) to handle secure transactions (they only receive necessary payment data).
  • Shipping carriers (e.g., USPS, UPS) to deliver orders (they receive your shipping address and contact details).
  • Analytics tools (e.g., Google Analytics) to track website performance (data is anonymized where possible).

These providers are contractually obligated to protect your data and only use it to perform services for Younbla.

  • Legal Compliance: We may disclose your information if required by law (e.g., a court order, government request) or to protect our rights, property, or the safety of our customers/team.
  • Business Transfers: In the event of a merger, acquisition, or sale of all/part of our business, your data may be transferred to the new owner—but they will be bound by this Privacy Policy.

4. How We Protect Your Information

We implement industry-standard security measures to prevent unauthorized access, use, or disclosure of your personal data:

  • Encryption: Sensitive data (e.g., passwords, payment details) is encrypted using Secure Sockets Layer (SSL) technology and stored in encrypted databases.
  • Access Controls: Only authorized Younbla team members (e.g., customer service, order processing) have access to your data, and they are trained on privacy best practices.
  • Third-Party Security: We vet our service providers to ensure they meet strict security standards (e.g., PCI DSS compliance for payment processors).
  • Data Retention: We keep your data only as long as necessary to fulfill the purposes outlined in this policy (e.g., order history is retained for tax/legal purposes; marketing data is deleted if you unsubscribe). After that, we securely delete or anonymize your information.

5. Your Privacy Rights

Depending on your location (e.g., EU, California), you have certain rights regarding your personal data. You can exercise these rights by contacting us at [email protected]:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update inaccurate or incomplete data (e.g., a wrong shipping address).
  • Deletion: Ask us to delete your data (subject to legal obligations, e.g., retaining order records for tax purposes).
  • Opt-Out: Unsubscribe from marketing emails or disable cookies (via browser settings) to stop non-essential data collection.
  • Data Portability: Request your data in a machine-readable format (e.g., CSV file) to transfer to another service provider.
  • Restriction: Ask us to limit how we use your data (e.g., stop using it for marketing while we resolve a dispute).

We will respond to your request within 30 days (or as required by local law) and may ask for proof of identity to protect your data from unauthorized requests.

6. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected data from a child under 13, we will immediately delete it. Parents/guardians who believe their child has provided data to us can contact us at [email protected] to request deletion.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., fitness blogs, social media platforms like Instagram/Facebook). This Privacy Policy does not apply to these sites—we recommend you review their privacy policies before using them.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make changes, we will post the updated policy on our website with a “Last Updated” date at the top. We encourage you to review this policy regularly to stay informed about how we protect your data.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

We are committed to addressing your privacy concerns promptly and transparently.